First time staying there

In general: nice place to stay, lovely rooms , needs coasters for cups and a tray or place mat to make tea or coffee on. 2 steps to the rooms needs high lighting so no one trips over or down them. picture in room does not suit the room, needs old picture of the building. Bathroom is lovely but takes long time for hot water to come through, also the radiator/ handrail need a sign on it as I hurt my side on it as it was to hot.Location and surroundings: beautiful surrounding, local shops, pubs and cafes good . everything in walking distance. but if u want to look early not open to until 10 or 11 am. should change in summer. Service:service was good very nice people. Bar manager and a woman who could careless in what u was saying . she looked bored while u was talking and manager should have passed on message on to me. didn't get it .And it not all about harry potter Dining: lovely dinning , service was good. not a long wait for food. waiter was very professional. chef is a Michelin star not all guests likes rare meat. Sports and leisure: there was no facilities in the hotel, u can go for lots of walks. Room: see general Useful tips: make up your own mind